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Orléans

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In Case of Emergency

  • SAMU: 15 - Medical emergencies
  • Firefighters: 18
  • Police emergency services: 17
  • Municipal police: 02 38 79 23 45
  • Securitas on campus: 02 38 49 48 00
  • European emergency number: 112 – Single number for emergencies involving the police, ambulances or fire brigades. From a cell phone, this European emergency number works no matter where you are in Europe. 
  • SOS Help: 01 46 21 46 46 - English speaking help service
  • SOS Hands: 0 820 000 660 – Single number for surgical hand emergencies
  • Regional Hospital Centre: 02.38.51.44.44 
    • - Porte-Madeleine Hospital: 1 Rue Porte Madeleine (large dispensary)
    • - La Source Hospital: urgences adult, pediatric and gynecological medical & surgical emergencies.
  • SOS Doctors: 36 24 (0.15€/mn) – Consultations without appointment from 7:45 pm to 11:30 pm – 44 Rue de Chanzy 45000 Orléans.
  • North Private Hospital Emergencies (Oréliance): Bus N°7 then N°18 or Tramway A then bus n°18–Pôle Santé station (Saran).
    • - Multipurpose emergencies : 02 38 79 82 82
    • - Maternity emergencies: 02 38 79 61 00
    • - Cardiological emergencies: 02 38 79 83 83
    • - SOS Hands: 02 38 79 60 95
  • Emergency Psychiatric Reception Centre (CPAU) 02 38 60 59 29 Phone and physical reception 24/7 duty period - 1 Route de Chanteau 45400 Fleury les Aubrais – Bus line 3 Herveline station
  •  SOS Friendship: Orléans 02 38 62 22 22 – In addition to the listening via telephone, SOS Friendship offers: 
    - A listening service via electronic message
    - A listening service via chat box from 1 pm to 3 am
  • Dentists & dental surgeons on duty: 02 38 81 01 09 (Sundays and holidays between 9 and 12 am and between 2 and 5 pm)
  • Poison Control Centre: 02.41.48.21.21 (Angers) or 01 40 05 48 48 (Paris) – In case of poisoning, doctors are on call 24/7
  • Homeless Shelter (Social SAMU): 115
  • Abused children: 119 – Free number
  • SOS Women Domestic Violence: 3919 – Qualified listeners are here to support you without judging, to inform you, advise you…
  • SOS Women Rape Information: 0800 05 95 95
  • On Duty Pharmacies: The current pharmacy on duty is displayed on the door of pharmacies or on the Internet. There is also a phone number: 32 37 (€0.34/min accessible 24/7) which communicates the pharmacies that are on duty depending on the time you plan to go to the pharmacy.

    By night, after 9 pm, the addresses of the pharmacies on duty are communicated, upon presentation of the prescription and the identity card, by:
    - For Orléans and its Northern periphery: the police station 63 rue du Faubourg Saint Jean (02 38 24 30 00);
    - For the South of the Loire river, either the Orléans police station, or the La Source police station, 6 place de Choiseul (02 38 69 70 75).

Useful Addresses and Numbers

Local Consultations

  • Sport medicine service – La Source Hospital. To obtain medical certificates for practicing competitive sports or when you are injured: 02 38 51 47 85.
  • AMARA 45 – Adolescent house - Anonymous and free reception and listening place for young people from 12 to 25 years old - 22 rue d'Alsace Lorraine 45000 Orléans (open on Mondays, Tuesdays, Wednesdays and Fridays from 1 pm to 6 pm) Phone: 02 34 28 35 08 – Facebook
  • Victim Assistance – This phone platform is for all victims of offense, whatever the form of the aggression or the harm suffered. The 116VICTIMES (i.e. 116006) is a toll-free number available 7 days a week. Victim assistance association in the Loiret department: 02 38 62 31 62

Vaccination

  • Are your vaccinations up to date? If not, consider getting a booster shot! By appointment at the Orléans Health Space – Large Free Clinic service – former Porte Madeleine Hospital – cloister – A stairs, 1st floor 02 38 51 42 29 – Facebook

Contraception & Gynaecology, STIs

  • Screening Centre for STIs and HIV (CeGIDD) – Anonymous and free screenings and treatments of STis – Facebook – Porte Madeleine Hospital, Orléans Health Space – Large Free Clinic service - rue Porte Madeleine  02 38 74 45 54 – Screening without appointment Monday through Friday – Specialised consultation by appointment only. 
  • Planning familial: 0800 115 115 (national number) Facebook or telephone in Orléans : 02 38 70 00 20
  • AIDS Info Service: 0 800 840 800, 24/7 – Confidential, anonymous and free. Did you take a risk? Do you need a screening test? Do you want to know how to protect yourself? This discussion and information space welcomes all your questions about HIV infection and sexually transmitted infections. Also anonymous, free and confidential, our other services are available as well: Ask a question via email: click here – Possibility to discuss on the dedicated forum
  • Hepatitis Info Service: Green number, free and anonymous, every day from 8 am to 11 pm. Ask a question via email: click here – Chat available here

Addictions

  • Apleat : A space open for young people to talk about drugs and addictions. La Station: 10 bis Boulevard Rocheplatte 45000 ORLEANS (Monday, Tuesday, Thursday, Friday from 2 to 6 pm - Wednesday from 10 am to 1 pm and from 2 to 6 pm - 1st and 3rd Saturday of the month from 9 am to 1 pm - Consultation with parents on Tuesday from 5:30 pm to 7 pm). For more information, call 02 38 42 22 01
  • Tobacco addiction consultation: Help to stop tobacco consumption – Make an appointment via 02 38 24 55 20 – Consultations are done in the new Hospital at the Yellow Point, level 0. 
  • ANPAA: National Association for the Prevention of Alcoholism and Addiction – Helping, preventing, caring and supporting - 7 place Jean Monnet – 4th floor, 45100 ORLEANS - 02 38 53 52 03 - Facebook
  • Cannabis Listening: 0 980 980 940 (no surcharge call) from 8 am to 2 am every day. The cost of the call is included in the packages (mobile or box) or at the cost of a local call for calls from a landline. 
  • Tobacco Info Service: 0825 309 310 or 39 89 (free service + cost of the call). The support for stopping tobacco consumption by smoking cessation specialists is free; indeed, only the first call is charged at 15 cents per minute.
  • Alcohol Info service 0 980 980 930  – Available every day from 8 am to 2 am in mainland France and from overseas territories. Calls cos the price of a local communication (landlines) or are included in packages without surcharge (internet box, mobile package). A chatbox is available on the website. 
  • SOS Gamblers: 09 69 39 55 12 (no surcharge call) – Support for gamblers and their family, Center for the Treatment and Prevention of Pathological Gambling, via email: contact@sosjoueurs.org

Miscellaneous 

  • SOS Ragging: For the Orléans-Tours regional education authority - 0800 320 279 (free green number), Monday through Friday, 9 am – 6 pm
  • Fil Santé Jeunes: 0800 235 236 national green number, free and anonymous, every day from 8 am to midnight. Reception “Solidarity health insurance” or from a cell phone: 01 44 93 30 74
  • Cancer Info service: 0810 810 821 (cost of a local call), from Monday to Friday, 9 am – 7 pm and on Saturdays from 9 am to 2 pm. A team of specialists will answer all your questions, whether practical, medical or social.
  • SOS Homophobia : 0810 108 135 blue number (cost of a local call) Monday through Friday: 6 pm – 10 pm; Saturday: 2 pm – 4 pm and Sunday: 6 pm – 8 pm. Not opened on holidays. 
  • Allo parents bébé: 0 800 00 3456 free service and call from 10 am to 1 pm and from 2 pm to 6 pm – Early childhood professionals are listening from Monday to Friday.

    You are expecting a child or you are the parent of a baby under 3 years old, you have questions on the relationship with your baby or his/her behaviour? You are worried and feel overwhelmed? You do not know who to talk to or how to talk about it? Allo Parents Bébé can listen to you empathetically, help you express your concerns, and support you in the apprehension of your difficulties to help you find the most adapted solutions, directs you towards the adapted structures (maternities, Mother and Child Protection, associations...), towards health and/or early childhood professionals.