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Help and Support

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Do you have a question about your health situation ?

If you have a specific medical question, please contact one of our doctors at

Are you in trouble in your studies because of Covid-19 ?

or contact le “service scolarité” of your Faculty.

Do you need psychological support ?

The University Health Service can assist you, for this purpose you can use the form available on (drop-down menu item: Health).

If you are simply looking for a personal consultation, contact the university health service at 02 38 41 71 79.

Do you have financial difficulties ?

Please contact us via the form (section: Social aid - Scholarships).
A social worker will contact you to assess your situation and, if you are eligible, you may receive financial assistance.

Do you need to talk to a social worker, call 02 38 49 49 52.

Do you have difficulties related to accommodation ?

For any question related to your accommodation in the Crous d'Orléans-Tours residences, please check the dedicated section on their website :

Do you have a specific question about the campus ?

Check out the Frequently Asked Questions and the form dedicated to questions :

or get in touch with the contact person :

Are you an international student and need support ?

All the information on :

Food points on the Campus ?

Two food points are open, only for take-away sales, on the La Source campus. Le Bistrot, located on the ground floor of the Forum, near the Maison de l'Etudiant, open Monday to Friday, from 11am to 2pm and, the Pizzeria le Borsalino, located on the ground floor of the university restaurant Le Lac, open from 11am to 2pm, Monday to Friday and, from 6pm to 8pm, Monday to Thursday. The €1 meal, instituted since the beginning of the academic year for scholarship holders, is continuing on both venues. The administrative service of the CROUS d'Orléans , based at the Forum near the Pizzeria, continues to welcome students and staff for the cash reloading of Izly cards, from Monday to Thursday, from 11am to 2pm.

Do you need social support ?

The Crous, Regional center for student services is by your side :

Do you need support to manage your distance learning courses ?

Do you need a computer to follow your online courses ?

Do you need help with a technical difficulty in computing or a connection problem ?

Do you need financial assistance to buy a computer ?


Please send your request to with the following information :

  • Student card number
  • LAST NAME, First Name
  • Student email address :